AlienCloud PBX SCALE for Call Centers

Maximize the efficiency of your call center operations with AlienCloud PBX SCALE. Key benefits include:

  • Seamless call management with advanced analytics.
  • CRM integration for better customer tracking and communication.
  • SIP trunk control and customizable IVR menus.
  • Real-time alerts and instant messaging through your web browser.
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Unified Communications with Linkus UC Clients

Enable mobility and unified communications with Linkus UC Clients, which turn any device into a fully functional office extension:

  • Device Compatibility: Use Windows, Mac, iOS, or Android devices without the need for desk phones.
  • Advanced Tools: Features include instant messaging, presence tracking, contact management, CRM integration, CTI, and a Click-to-Call Chrome extension.

Open and Interoperable Phone System

  • PSTN, ISDN & Analog Line Integration: Connect existing systems with Yeastar VoIP Gateways.
  • Third-Party Integration: Work seamlessly with tools like Microsoft Teams and Zoho CRM.
  • SIP Endpoint Support: Easily auto-configure IP phones from leading brands.

What is Yeastar Call Center Solution?

The Yeastar P-Series Phone System includes an all-in-one call center solution that simplifies operations and enhances customer experiences:

  • Unified Workspace: Provides agents and supervisors with a single workspace for calls, messages, and video.
  • Real-Time Performance Tracking: Monitor KPIs and ensure optimal productivity.
  • Intuitive Reports: Access detailed analytics to improve decision-making and management efficiency.
  • Cost-Effective: Enjoy all features without per-agent monthly fees, available to all system users.
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